Frequently asked questions

Our portable storage containers are used for on-site storage of household and commercial goods, job site storage, inventory storage, storage while renovating or refinishing floors and they are the best solution you can find if you need affordable, dry storage for a long period of time.

Answer: Most anything! Most customers use our containers for the storage of household goods, like furniture, books, home décor, and sentimental items. Many businesses use our containers for excess inventory or parts storage. Contractors find them especially useful for job site material and tool storage. We do not permit storage of hazardous or explosive materials, anything illegal, and a few other exceptions – your lease contract will have a full list of what not to put in your container.

Answer: Yes you can make an appointment during normal business hours to view our storage containers or self-storage units in person.

Sometimes with unaccompanied deliveries, the location the customer has selected is not physically suitable for delivery (too steep, wet ground, not enough space to make delivery, etc.). The driver will attempt to contact you by phone, but if they are not able to reach you or there is no service at the location (it happens a lot in Vermont!), they will make an alternate site selection at their professional discretion. If you did not meet the driver at the site and do not like where your container was placed, we can certainly come move it, but there is an additional transport fee for the service. For that reason, we HIGHLY recommend you or a representative meet our driver for delivery to be sure you do not incur additional fees.

Yes! We provide all transport services year round. In the case of inclement weather, your delivery or transport service may be rescheduled.

Winter pick-ups in New England can be difficult. You are responsible to keep the snow away from all four sides and on top of the container prior to pick up. The container can be set on blocks to help prevent it from freezing into the ground. If you anticipate a winter pick-up, it is important to remove the snow from all around your container after each snowstorm to help prevent it from freezing in place. Any private drives need to be sufficiently plowed and sanded on the day of pickup. There must be enough space at the site for the truck to maneuver (think: snowbanks!). If your driveway is particularly steep, winding, or narrow – we prefer you plan for a warm weather pick up. Some locations in Vermont are inaccessible to our truck in the winter. At delivery, our driver will notify you if your location is deemed to be unsuitable for winter access so that you can plan accordingly.

Our driver will remove the snow for you for a $30 fee. We cannot transport containers with the snow on top for safety reasons (i.e: giant snow missile!).

You are responsible to prevent the container from freezing in place if you would like it removed in the winter. If the container is deemed irretrievable due to ice and snow, you will be charged for a second return trip to remove the unit once it is thawed. You will be responsible for paying rental on the unit until it can be removed. Please plan and schedule your transport services accordingly.

Our fixed location storage containers are a higher security, premium option compared to traditional mini storage. In our fixed location storage containers, you do not have to worry about rodent intrusion or dramatic ambient moisture fluctuation as you would with traditional mini storage units. For sensitive, irreplaceable, or high-value goods, we strongly recommend using a fixed site steel storage container rather than a traditional mini-storage unit.

We have two dispatch locations for our portable storage containers – our original location in Brattleboro, VT, and now a location in White River Junction, VT. We offer fixed-site storage containers at our location in Brattleboro, as well as a 10X30-only self-storage building. We offer a combination of fixed-site storage containers and traditional self-storage units at our facility in West Chesterfield, New Hampshire.

You can find us Monday-Friday 9 AM-5 PM at: 30 Bradford Drive, Suite #201, Brattleboro VT. Headed North on Putney Road, turn right after the Dunkin Donuts onto Bradford Drive. Proceed through the fence, where you will be greeted by our fixed site shipping containers. Our office is upstairs through the door that is straight ahead, marked Suite #201.

Yes, we have a secure lockbox just outside our front door. For directions, see “Where is your office located?”

Brattleboro Portable Storage requires a one month minimum lease term for all rentals; you can return your unit prior to the expiration of the first month, but you will not be prorated receive a refund for any rental less than one month. There is no maximum lease term, some of our customers love their storage rentals so much they have kept them for over 10 years!